How to Contact Max:
The Max Member Services team prides itself on delivering the highest quality service to our members. You can reach our Member Services department at member.services@maxmyinterest.com.
Once your inquiry has been submitted, you can expect a prompt and personal response from our team within one business day. Our normal service hours are Monday to Friday 9:00am to 5:00pm ET.
We offer support primarily by email, rather than by phone, as email has proven to be a more effective means of providing consistent and comprehensive responses to member inquiries. Through email, we are able to share graphics, screenshots, and review your inquiry history, so that in the event that you have follow up questions, you need not repeat yourself. Email-based support also spares our members from having to dial a 1-800 number and wait on hold.
Need Additional Support?
If we are unable to fully resolve your questions by email and you need assistance by phone, our team will be happy to schedule a personal phone call or zoom session with you to ensure that your questions are fully resolved.
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