What should I do if I move or change my address?

For your safety, Max does not have the authority to change the contact information on file with your banks. However, we recommend that you update your address on your Max Profile:

1. Log into your Max Dashboard.

2. Click “Profile” at the top of the page.

3. Enter your new address.

4. Click “Save My Edits.”

To update your address on file with your banks, you can log into online banking or contact your banks directly by phone. 

To access online banking:

1. Log into your Max Dashboard.

2. Scroll down to your list of banks and click the “Gear” icon to view details.

3. Scroll down to the bottom of the page and follow the instructions to enroll in online banking.

4. Register for online banking with your bank.

5. Once logged in, you can use the bank’s portal to update your contact information.

If you wish to contact your banks by phone, you can find their contact information here.