Max provides 3-day advance notice prior to each optimization so that you have ample time to adjust any system settings. During this period (or at any time), you can pause or adjust your optimization schedule via your Profile Settings: How can I change my optimization schedule?
Once transfer instructions have been submitted, only some banks allow transfers to be canceled. To check if your transfer can be canceled, please contact us at urgent@maxmyinterest.com.
If your transfers have already begun and you have an urgent need for funds, you can contact your online banks and request a same-day wire transfer. Click here for more information about wire transfers and how to contact each bank.
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