Member Services

Max is designed to help you earn the highest yield each month, while also maximizing FDIC insurance coverage by helping you spread your cash across y...

By default, Max proposes optimizing your account balances once a month. Between scheduled optimizations, members can also manually request an Optimiz...

All requested funds transfers are performed by your banks using the ACH network -- the same network that banks and employers use for direct deposit and that...

By default, your monthly optimization occurs on the same day of each month. This date is based on the date you initiated your first optimization. For e...

The “Optimize Now” feature atop your Max Dashboard enables you to request that Max initiate additional optimizations in between your existing scheduled m...

Max is designed so that you can't inadvertently request overlapping transfers (i.e. Max confirms all transfers are complete before it will allow you t...

Occasionally, optimizations might result in no movement of funds among your accounts. No funds transfers will occur if: 1) Your funds are already optim...

Beyond initial account setup, there are no ongoing requirements on your time. Occasionally Max may make you aware of additional online banks as they ...

Max provides a 3-day advance notice prior to each optimization calculation and also notifies you as soon as each optimization commences. Before your optimiz...

By default, Max will help you optimize your accounts once per month, but you may change this setting at any time.   Each optimization is designed to help ...