Optimizations

How frequently will Max optimize my accounts?
By default, Max runs its algorithm and provides transfer instructions to optimize account balances once a month. Between scheduled optimizations, mem...
Mon, Sep 16, 2019 at 11:04 AM
What happens during an optimization?
During each optimization, Max first retrieves current balance information for each of your accounts. Max then compares how your funds are allocated v...
Mon, Sep 16, 2019 at 11:10 AM
How long do optimizations take?
All funds transfers occur through the ACH network -- the same network that banks and employers use for direct deposit and that you might use to pay your uti...
Mon, Sep 16, 2019 at 11:11 AM
On what day of the month will my funds be optimized?
By default, your monthly optimization occurs automatically once per month, on the same day of each month. This date is based on the date you initiated ...
Mon, Apr 20, 2020 at 12:15 PM
How do I initiate an additional optimization?
The “Optimize Now” feature atop your Max Dashboard enables you to request that Max initiate additional optimizations in between your existing scheduled m...
Mon, Sep 16, 2019 at 11:20 AM
How can I transfer funds if an optimization is already in progress?
Max is designed so that you can't inadvertently request overlapping transfers (i.e. Max confirms all transfers are complete before it will allow you ...
Fri, Dec 2, 2016 at 10:45 AM
Why didn't my optimization result in any transfers?
Occasionally, optimizations might result in no movement of funds among your accounts. No funds transfers will occur if: 1) Your funds are already optim...
Fri, Jun 12, 2020 at 10:26 AM
What do I need to do on an ongoing basis?
Beyond initial account setup, there are no ongoing requirements on your time; Max handles everything else. Occasionally Max may recommend that you es...
Mon, Sep 16, 2019 at 11:28 AM
How can I cancel transfers?
Max provides 3-day advance notice prior to each optimization and also notifies you as soon as each optimization commences. Before your optimization begins, ...
Tue, Jun 30, 2020 at 2:43 PM
How can I change my optimization schedule?
By default, Max will automatically optimize your accounts for you once per month, but you may change this setting at any time.   Each optimization is desi...
Fri, Apr 17, 2020 at 9:40 AM