The process of opening new online savings accounts does not negatively impact your credit score.
There are two types of credit inquiries: "hard" inquiries and "soft" inquiries. Hard inquiries are often made when you open a credit card or apply for a loan, whereas soft inquiries can be made by a financial institution as part of a background check, or when you check your credit score. Soft inquiries do not negatively impact your credit.
The online banks supported on the Max platform do not perform hard credit inquiries when you open new accounts. They either perform a soft inquiry or no inquiry at all.
See below for a list of the types of inquiry performed by each of the online banks supported on the Max platform (as of 11/2023):
| Bank | Type of Credit Inquiry |
| Quontic Bank | No inquiry |
| Customers Bank | No inquiry |
| BankProv | No inquiry |
| Barclays | No inquiry |
| UFB Direct | Soft Inquiry |
| Veritex Bank | Soft Inquiry |
| Fieldpoint Private | Soft Inquiry |
| Ally Bank | Soft inquiry |
| BrioDirect powered by Webster Bank | No credit check, but credit freezes may still impact the approval process |
If you have a credit freeze on your account via Equifax / Experian / TransUnion, it is possible that this might impact the bank’s ability to access this validating information. If you run into difficulty opening an account, you may temporarily lift your credit freeze in order to authorize one or more banks to validate your identity using a soft credit check. For your convenience, listed below please find contact information for each of the three largest credit reporting agencies in the U.S.:
Equifax: Call 1-800-349-9960 or go online
Experian: 1‑888‑397‑3742 or go online
TransUnion: 1-888-909-8872 or go online