Member Services

You may open or link as many or as few supported savings accounts to Max as you like, and may add more accounts at any time. Opening Accounts Using ...

Yes. If you already have accounts at Marcus by Goldman Sachs, Barclays, Ally Bank, or American Express, you may link your existing accounts to Max. You may ...

Banks send funds between one another via a system called ACH, the same system used by your employer for direct deposit of your paycheck. Banks can verif...

The process of opening new online savings accounts does not negatively impact your credit score. There are two types of credit inquiries: "hard&quo...

If you encounter difficulty linking your existing savings account, please ensure that you are entering your login credentials properly. Linking issues...

Max works as a hub-and-spoke system, with your checking account as the center or 'hub' account, which in turn links to your higher-yielding...

To ensure your deposits can be fully FDIC insured, you should link at least one online savings account for every $250,000 of cash you wish to optimize. T...

Checking If you wish to remove Max’s link to your checking account, either to switch banks or to enroll for Max Checking, click on the gear icon next to ...

Max helps manage your balances within your online savings accounts so as to stay below the FDIC insurance limit at each bank. The current FDIC insu...

Like most online banks, many of the banks on the Max platform place an initial hold on deposits to help protect against fraud. During this time you are stil...